Affiliate Program

Launch your own affiliate marketing program to grow revenue through partner referrals. Invite affiliates, set custom commission rates, and track performance from your dashboard.

The Creem Affiliate Platform is a complete affiliate marketing solution that enables merchants to create referral programs and affiliates to earn commissions by promoting products. The platform handles tracking, attribution, payouts, and compliance automatically.

Key Features

For Merchants

Create affiliate programs, invite partners, set commission rates, and track revenue from affiliate referrals

For Affiliates

Join programs, get unique referral links, track earnings in real-time, and request payouts

Automated Tracking

Cookie-based attribution automatically credits affiliates for referred sales

Compliant Payouts

Built-in KYC verification and multiple payout methods (bank transfer, crypto)

How It Works

The affiliate platform consists of two parts:

Component	URL	Purpose
Affiliate Hub	creem.io/dashboard/affiliate-hub	Merchant dashboard for managing programs
Affiliate Portal	affiliates.creem.io	Dedicated portal for affiliate partners

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For Merchants

Creating an Affiliate Program

Navigate to your Creem dashboard and access the Affiliate Hub under the Growth section.

1. Open Affiliate Hub

   Go to Growth → Affiliate Hub in your dashboard sidebar. If this is your first time, you’ll see the program creation wizard.

2. Enter Program Details

   Fill in your program information:

   • Program Name: A descriptive name for your affiliate program
   • Website URL: Where affiliate links should redirect (your landing page)
   • Description: What affiliates should know about your program

   
3. Configure Commission Settings

   Set up your program’s commission structure:

   • Program Slug: A unique URL identifier (e.g., my-program creates links like ?ref=my-program)
   • Commission Rate: Percentage of each sale paid to affiliates (0-100%)

   
4. Start Inviting Affiliates

   Once your program is created, you can start inviting partners from the Affiliate Hub dashboard.

Inviting Affiliates

Click Invite Partner from the Affiliate Hub to send invitations to potential affiliates.

To invite an affiliate:

1. Enter their email address
2. Enter their name
3. Click Send Invite

The affiliate will receive an email invitation with a link to join your program. Pending invites appear in your Partners list with “Invited” status.

Tracking Performance

The Affiliate Hub provides comprehensive analytics for your program:

Metric	Description
Revenue	Total revenue generated from affiliate referrals
Unique Leads	Number of unique visitors from affiliate links
Total Clicks	Total clicks on all affiliate links
Checkouts Created	Checkout sessions started by referred visitors
Conversions	Conversion rate (sales / unique leads)
Affiliates	Number of active affiliate partners

Managing Individual Affiliates

Click on any affiliate in your Partners list to open their details panel. From here you can:

• Set Custom Commission Rate: Override the program default (0-95%)
• Select Allowed Products: Restrict which products this affiliate can promote
• View Performance: See clicks, conversions, and earnings for this affiliate

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For Affiliates

Joining a Program

When a merchant invites you to their affiliate program, you’ll receive an email with an invitation link.

1. Sign In

   Visit affiliates.creem.io and sign in using the email address the invitation was sent to. You can use Google sign-in or a magic link.

   
2. Accept the Invite

   Click the invitation link from your email. Review the program details and click Join Program to accept.

3. Complete Your Profile

   First-time affiliates will be prompted to complete their profile:

   • Display Name: How merchants will see you
   • Bio: A brief description of yourself/your platform
   • Website: Your website or landing page (optional)
   • Social Links: Your social media profiles (optional)

Your Affiliate Dashboard

After joining a program, your dashboard shows:

• Your Referral Link: Copy and share this unique URL to earn commissions
• Revenue: Total commissions earned
• Customers: Number of customers referred
• Clicks: Total clicks on your affiliate links
• Conversion Rate: Percentage of clicks that result in sales
• Commission Chart: 30-day visual breakdown of your earnings

Sharing Your Referral Link

Your unique referral link is displayed on your dashboard. When someone clicks your link:

1. A tracking cookie is set on their browser
2. If they make a purchase within the cookie duration, you earn commission
3. The sale appears in your dashboard automatically

Tracking Earnings

View your earnings breakdown on the Balance page:

Balance Type	Description
Available Balance	Funds ready to withdraw
On Hold	Pending verification or review period
Pending Payouts	Payout requests being processed

Requesting Payouts

Navigate to the Payouts page to withdraw your earnings.

Before requesting payouts, you must complete verification:

Identity Verification (KYC)

Complete identity verification through Sumsub. This requires a government-issued ID and a selfie. Verification typically completes within 24 hours.

Payout Method Setup

Choose your preferred payout method:

• Bank Transfer: Add your bank account details via Paysway
• Cryptocurrency: Set up USDC payouts via Mural

Once verified, you can request payouts from the Payouts page. Funds are distributed according to the merchant’s payout schedule.

Managing Your Profile

Update your profile information on the Profile page:

• Email: Your account email (read-only)
• Display Name: How you appear to merchants
• Bio: Describe yourself and your promotional methods (max 1,000 characters)
• Website: Your primary website or landing page
• Social Links: Add links to your social media profiles

Multiple Program Memberships

If you’re an affiliate for multiple merchants, you can switch between programs using the membership switcher in the sidebar footer. Each program has its own stats, balance, and payout settings.

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Configuration Options

Program Settings

Setting	Description	Default
Commission Rate	Percentage paid to affiliates per sale	Required
Cookie Duration	How long referral tracking lasts (days)	Varies
Payout Threshold	Minimum balance required for withdrawal	None
Requires Approval	Whether new affiliates need manual approval	Yes
Public Program	Whether anyone can join without invitation	No

Per-Affiliate Overrides

Merchants can customize settings for individual affiliates:

• Custom commission rates (override program default)
• Product restrictions (limit which products an affiliate can promote)

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Frequently Asked Questions

How long do affiliate cookies last?

Cookie duration is set by the merchant when creating the program. Typical durations range from 30 to 90 days. If a customer returns and purchases within the cookie window, you earn commission.

When do I get paid?

Payouts are processed according to the merchant’s schedule after you request a withdrawal. You must complete identity verification and set up a payout method first. Processing typically takes 3-5 business days.

Can I promote multiple merchants?

Yes! You can join multiple affiliate programs and manage them all from your affiliate portal. Use the membership switcher to view stats and earnings for each program.

What commission rates are typical?

Commission rates vary by merchant and product type. Software and digital products often offer 20-50% commissions, while physical products typically range from 5-20%.

How is my referral tracked?

When someone clicks your affiliate link, a cookie is stored in their browser. This cookie attributes any purchases to you within the cookie duration period.

Can I see which products are selling?

Yes, your dashboard shows conversion data. Merchants may also provide additional reporting on which products drive the most affiliate sales.

What payout methods are available?

Affiliates can receive payouts via bank transfer (processed through Paysway) or cryptocurrency (USDC via Mural). Set up your preferred method in the Payouts section.

Is there a minimum payout amount?

This depends on the merchant’s program settings. Some programs have minimum payout thresholds, while others allow withdrawals of any amount.

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Related Features

Revenue Splits

Automatically distribute revenue between co-founders and partners

Discount Codes

Create promotional codes for affiliates to share with their audience

Webhooks

Get notified of affiliate sales in real-time via webhooks

Affonso Integration

Alternative: Use Affonso for external affiliate tracking

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Need help with your affiliate program? Contact us or join our Discord community.